Warranty

TimePieceStore will service all watches sold on our website under warranty for a period of 1 to 3 years.
Please see the Warranty Chart below for brand-specific warranty coverage.
In the circumstances which give rise to a warranty claim, our customer care consultant will assist you to ensure smooth and hassle-free warranty works.

TimePieceStore Warranty

– Our experienced and highly-efficient service center has faster turn-around time than many other service centers.
Most delays in other service centers are caused by simple handling time.
– Service conducted by third-party unauthorized service centers voids this warranty.
– If watch defect is notified within 7 days of receive (NOT due to wear and tear or misuse such as exceeding water resistance limit), we bear ALL shipping costs (in cases where TimePieceStore recommends a carrier but a different carrier is used, we will only pay for estimated cost of recommended carrier)
– If watch is defective within 30 days of receive (NOT due to wear and tear or misuse), TimePieceStore bears return shipping cost only.
– For watches that are defective after 30 days of receive (NOT due to wear and tear or misuse), TimePieceStore does not bear any shipping costs.

Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program.
We do not service watches with any physical damages to the watch exterior (e.g. case, glass/crystal, bracelet, buckle) due to wear and tear.
This limited warranty does not cover any damage due to misuse, such as exceeding the watch manufacturer water resistance guidelines.

Watch Warranty
AerowatchTwo-Year TimePieceStore Warranty
BallTwo-Year TimePieceStore Warranty
Bell & RossTwo-Year TimePieceStore Warranty
BombergTwo-Year TimePieceStore Warranty
BreitlingTwo-Year TimePieceStore Warranty
Coach WatchTwo-Year TimePieceStore Warranty
FerrariTwo-Year TimePieceStore Warranty
Frederique ConstantTwo-Year TimePieceStore Warranty
Gucci WatchTwo-Year TimePieceStore Warranty
Hamilton WatchTwo-Year TimePieceStore Warranty
J.BovierTwo-Year TimePieceStore Warranty
LonginesTwo-Year TimePieceStore Warranty
Louis ErardTwo-Year TimePieceStore Warranty
MidoTwo-Year TimePieceStore Warranty
MontblancTwo-Year TimePieceStore Warranty
OrisTwo-Year TimePieceStore Warranty
RadoTwo-Year TimePieceStore Warranty
Raymond WeilTwo-Year TimePieceStore Warranty
RolexFive-Year Rolex Internationl Warranty (please inquire for exact stamped date)
SeikoThree-Year TimePieceStore Warranty
Tag HeuerTwo-Year TimePieceStore Warranty
TissotTwo-Year TimePieceStore Warranty
TitoniTwo-Year TimePieceStore Warranty
Tommy Hilfiger WatchTwo-Year TimePieceStore Warranty
U-Boat WatchTwo-Year TimePieceStore Warranty
Victorinox Swiss ArmyFive-Year TimePieceStore Warranty